Case StudyHeatmaps of Albert self-service checkoutsAlbert chose UltimateSuite to system check the graphic interface of its new self-service checkouts. Clear heatmaps of checkouts showed...
Case StudyAutomation of processing e-sick notes with the aid of SW robotsGRAMMER CZ specialises in production of interior components for cars, lorries, buses and trains. The company is part of a group with more...
Case StudyTask mining: lightning-fast set-up and use. What’s the secret?We still don’t find it so easy to find information to help you set up and run a successful task mining project within your organization....
Case StudySociété Générale uses Task Mining to drive productivity and enhance CXBank relationship managers play an important role in overall bank customer satisfaction. Société Générale implemented Task Mining to gain...
Case StudyHow to optimize back-office processes with Task Mining & RPAThe international professional services firm Mazars used Task Mining & RPA to optimize back-office processes at the health insurance...
Case StudyGenerali uses Task Mining to improve internal business processes and manage performanceStreamlining operations in insurance. Summary Generali Česká pojištovna used the UltimateSuite Task Mininq software to create diqital...
Case StudyHow to facilitate the work of personal bankers and enhance the customer experienceInternet and mobile technologies have significantly transformed the customer's contact with their bank. Standard banking operations have...